Kontaktinformationen

Customer Service Email

(mailto:JeziorowskaDominikowska482@gmail.com)

Customer Service

You may contact us via email regarding the following:

*   Product information and stock availability
*   Order status
*   Payment issues
*   Shipping and delivery
*   Returns and refunds
*   Product quality issues
*   After-sales service
*   Other shopping-related inquiries

Customer Service Hours

Monday to Friday: 09:00–18:00

Response times may be delayed during weekends and public holidays.

We typically respond within 1–2 business days of receiving your email.

Order Inquiries

If you are inquiring about an order, please include your order number in the email to help us locate your details quickly.

For issues regarding product quality, shipping damage, or returns, we recommend attaching photos of the product and its packaging.

Returns and Refunds

If you need to return an item or request a refund, please contact us via email first.

Please wait until you have received return confirmation and instructions before shipping the item back to us.

Packages sent back without prior confirmation may not be processed promptly.

Privacy Protection

We handle the personal information you provide in accordance with applicable EU data protection laws and regulations.

For details regarding the collection, use, and storage of personal information, as well as your data protection rights, please refer to the "Privacy Policy" on our website.