Política de privacidade
We value your privacy and the security of your personal information. This Privacy Policy applies to the processing of personal information involved when you visit, browse, and use this website, as well as when you purchase products.
We take reasonable measures to protect your personal information in accordance with applicable EU data protection laws, including the General Data Protection Regulation (GDPR).
I. Information We Collect
When you visit or use this website, we may collect the following information based on business needs:
1. Order Information
When you purchase products, we may collect:
* Name
* Shipping address
* Billing address
* Email address
* Phone number
* Order number
* Product information
* Payment and transaction-related information
Under normal circumstances, we do not directly store your full bank card PIN or other sensitive payment credentials. Payment information is typically processed by the relevant third-party payment service providers in accordance with their own privacy policies.
2. Contact Information
When you contact us via email or other means, we may retain the information you voluntarily provide, such as your name, email address, order number, and the content of your inquiries or feedback.
3. Website Usage Information
To ensure the proper functioning of the website, improve user experience, and analyze website traffic, we may collect:
* IP address
* Browser type
* Device type
* Operating system
* Access time
* Pages viewed
* Referring page
* Website activity logs
Some information may be collected automatically via cookies or similar technologies.
II. How We Use Your Personal Information
We may use the collected information for the following purposes:
* Processing and delivering your orders
* Completing payments and transactions
* Providing after-sales service
* Handling returns, refunds, and exchanges
* Responding to customer inquiries
* Sending order confirmations, delivery updates, and service notifications
* Improving website functionality and the shopping experience
* Preventing fraud, abuse, and other illegal activities
* Fulfilling obligations under applicable laws
* Handling legal or service requests made by consumers
We will not use your personal information for purposes unrelated to those listed above without your consent. III. Legal Basis for Processing Personal Information
Under the GDPR, we may process personal information based on the following legal grounds:
* Performance of a contract with you
* Compliance with legal obligations
* Your explicit consent
* Protection of the legitimate interests of the website and consumers
* Necessary data processing based on legitimate interests
When we process personal information based on your consent, you may withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent prior to the withdrawal.
IV. Use of Cookies
This website may use cookies and similar technologies to ensure the website functions correctly and to improve your browsing experience.
Cookies may be used to:
* Save shopping cart information
* Remember website settings
* Maintain login status
* Analyze website visits
* Understand website usage
* Improve website performance
* Provide relevant content or marketing services based on your preferences
You can manage or delete cookies through your browser settings.
For non-essential cookies, we will use them only after obtaining your consent where required by law.
V. Sharing of Personal Information
To fulfill orders and provide website services, we may share certain personal information with trusted service providers to the extent necessary, such as:
* Payment service providers
* Logistics and delivery companies
* Website and technical service providers
* Customer service and after-sales service providers
* Website analytics and security service providers
* Legal, accounting, or professional service firms
These service providers may only process your information to the extent necessary to provide the relevant services and must fulfill their obligations in accordance with applicable data protection laws.
We do not sell your personal information.
VI. Cross-Border Data Transfer
As some of our service providers may be located outside the European Economic Area (EEA), your personal information may in certain cases be transferred to or stored in other countries.
In the event of cross-border data transfer, we will implement appropriate safeguards in accordance with applicable data protection laws, such as using Standard Contractual Clauses approved by the European Commission or other lawful data transfer mechanisms.
VII. Retention Period for Personal Information
We retain your personal information only for as long as necessary to achieve the purposes described in this Privacy Policy.
Order, transaction, and related financial information may be retained for a specific period as required by applicable laws.
When personal information is no longer necessary for retention, we will delete, anonymize, or securely process it in accordance with applicable laws. VIII. Your Data Protection Rights
Subject to the provisions of the GDPR and other applicable laws, you may have the following rights:
* To access your personal information
* To request the correction of inaccurate information
* To request the deletion of personal information
* To request the restriction of personal information processing
* To object to specific data processing activities
* To request the personal information you have provided
* To request data portability, where applicable
* To withdraw previously given consent
If you wish to exercise any of the above rights, please contact us using the contact details provided in this policy.
When processing your request, we may take reasonable measures to verify your identity to prevent unauthorized access to your personal information.
IX. Marketing Communications
If you consent to receive marketing communications, we may send you messages regarding products, promotions, special offers, or website services.
You may unsubscribe from marketing emails at any time.
You may also opt out of receiving such information by using the unsubscribe method provided in the marketing emails.
Unsubscribing from marketing communications will not affect our ability to send you important notifications regarding orders, payments, delivery, or other necessary services.
X. Privacy of Minors
This website is not specifically directed at children.
If we discover that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete such information as required by applicable law.
XI. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including access controls, security management, and necessary data protection safeguards.
However, no method of internet transmission or electronic storage is absolutely secure. Therefore, we cannot guarantee that information will be completely free from unauthorized access in all circumstances.
XII. Third-Party Websites
This website may contain links to third-party websites, payment platforms, or other external services.
When you visit a third-party website, that website will process your information in accordance with its own privacy policy.
We recommend that you review the relevant privacy policies before using third-party services.
XIII. Right to Complain to a Data Protection Authority
If you believe that our processing of your personal information violates applicable data protection laws, you have the right to lodge a complaint with the competent data protection supervisory authority in your country or region.
XIV. Updates to the Privacy Policy
We may update this Privacy Policy in response to changes in our business, legal or regulatory requirements, or data processing practices.
The updated Privacy Policy will be published on this website, with the date of the latest update indicated at the top of the page. 15. Contact Us
If you have any questions regarding this Privacy Policy, the handling of your personal information, or your data protection rights, please contact us at:
Customer Service Email: [JeziorowskaDominikowska482@gmail.com](mailto:JeziorowskaDominikowska482@gmail.com)
Please include your name, order number, or details regarding your inquiry in your email so that we can process your request promptly.