Política de envio

Thank you for choosing our store. We are committed to providing safe, reliable, and convenient delivery services to consumers in Europe. The following shipping policy applies to the delivery of products purchased on this website.

I. Delivery Coverage

We primarily provide delivery services to consumers within Europe.

The specific countries and regions available for delivery are determined by the information displayed at checkout. If we are unable to deliver to your shipping address, we will contact you promptly.

II. Delivery Methods

We may offer different delivery methods based on the order value, shipping address, and logistics conditions.

Standard Delivery

*   Delivery time: Typically 3–8 business days.
*   Actual delivery time depends on the destination country and local logistics conditions.
*   We will provide tracking information whenever possible after the order has been shipped.

Expedited Delivery

If an expedited delivery option is available at checkout, you may select it according to your needs.

Specific costs and estimated delivery times for expedited delivery will be displayed at checkout.

III. Shipping Fees

Shipping services are determined by order value and the delivery region.

Free standard delivery is available for orders totaling €100 or more.

If the order value does not meet the requirement for free delivery, the specific shipping fee will be displayed at checkout and confirmed before payment.

IV. Order Processing Time

Once payment is successfully made, we typically review the order, prepare the items, and ship the package within 1–3 business days.

Weekends and public holidays are generally not included in the order processing time.

If shipment is delayed due to stock confirmation, order verification, or other special circumstances, we will contact you as soon as possible.

V. Shipment Tracking

Once the order has been shipped, we will provide tracking information if the logistics provider offers such a service.

You can use the tracking information to view:

*   Current package status
*   Shipping progress
*   Delivery details
*   Estimated delivery time

Please note that there may be a slight delay in logistics information updates; this is normal for logistics systems. VI. Delivery Address

Please ensure that you provide complete and accurate delivery information when placing your order, including:

*   Recipient's name
*   Street address and house/apartment number
*   City
*   Postal code
*   Country
*   Valid contact phone number

Additional charges may apply if delivery fails, the package is returned, or re-delivery is required due to an incorrect or incomplete address provided by the consumer.

VII. Delivery Delays

We will make reasonable efforts to complete delivery within the estimated timeframe; however, actual delivery times may be affected by factors such as:

*   Logistics carrier operations
*   Weekends and public holidays
*   Severe weather
*   Customs or border inspections
*   Traffic disruptions
*   Strikes
*   Natural disasters
*   Peak shopping seasons
*   Other unforeseen circumstances

If there are any irregularities with the shipment or a lack of tracking updates for an extended period, please contact us promptly so we can assist you in checking the package status.

VIII. Lost or Damaged Packages

If the package appears visibly damaged upon arrival, we recommend inspecting it before signing for receipt.

If the goods are damaged during transit, please contact us as soon as possible and provide:

*   Order number
*   Photos of the outer packaging
*   Photos of the damaged item(s)
*   Photos of the shipping label
*   Other relevant information describing the issue

We will verify the situation with the logistics provider and offer a solution in accordance with applicable consumer protection laws.

IX. Unsuccessful Delivery

If the logistics carrier is unable to complete the initial delivery due to the absence of a recipient, an incorrect address, incorrect contact details, or other reasons, they may attempt re-delivery or drop the package off at a designated pickup location.

If the package is returned due to an incorrect address provided by the consumer, refusal of delivery, or failure to collect the package after an extended period, we will contact you to discuss how to proceed.

Re-delivery may incur additional shipping costs.

X. Customs and Import Fees

Orders within the European Union will be processed in accordance with applicable tax and logistics regulations.

For orders delivered outside the European Union, any import taxes, customs duties, customs clearance fees, or other local charges incurred are the responsibility of the recipient, subject to the regulations of the destination country.

Actual charges will be determined by local customs authorities or relevant agencies.

XI. Order Cancellation

If your order has not yet been shipped, you may contact us as soon as possible to request a cancellation. If your order has already been shipped, it may not be possible to cancel the delivery directly. In this case, you may request a return in accordance with the "Return and Refund Policy" on our website.

12. Use of Personal Information During Delivery

To fulfill order delivery, we may provide logistics service providers with the information necessary to complete the delivery, such as:

*   Recipient's name
*   Delivery address
*   Phone number
*   Order number
*   Delivery-related information

We will handle your personal information in compliance with applicable data protection laws.

For more information regarding the processing of personal information, please refer to the "Privacy Policy" on our website.

13. Contact Us

If you have any questions regarding delivery, shipment tracking, or your order, please contact us at:

Customer Service Email: [JeziorowskaDominikowska482@gmail.com]

To help us process your inquiry more quickly, please include your order number in your email.